In addition to our Managed & Professional Services for installation, training and support, our solution included:
We also included optical character recognition (OCR) software, which automatically detects the different types of documents in a patient file, separates them, and sends them to the correct location within the content management system (CMS).
After the solution was implemented, we completed a backfile conversion of existing patient files (50 million images) in just six months by using 26 of our U.S. imaging centers.
Aside from government accounts and other third-party payers that are outside of Apria's control, all billing processes are now paperless. By eliminating the flood of paper, Apria has:
While the number of billing centers increased slightly after an acquisition, the solution continues to deliver the promised efficiencies. As Apria says, "...scanning is a no brainer."