As a provider of copying, printing and direct mail services, Allegro built a reputation of being reliable and fast. Over the years, the company used several different production printers to deliver on that promise. Although some machines were more reliable than others, dependability generally dropped after the first three years of service. And when their printers went down, deadlines were missed and revenue dropped.
Things were so bad that service had to come in about once a week. That was enough to get the machines back online, but barely. It was clear that Allegro needed a better, more reliable solution.
In order to make good on their promises to customers, the company searched for a new production printer.
Beyond the printer, Ricoh wanted to better understand Allegro’s
business and how the device could help the company grow. Our sales reps
suggested additional solutions to boost productivity, such as:
For nearly 30 years, Allegro Copy + Print has provided print production services for clients throughout Northern California. Especially popular with the real estate industry, the company is committed to fast reliable copying, printing and direct mail services ideally completed the same day.
With such an efficient printer at the core of their operation, Allegro now offers customers a same-day service guarantee for flyers and postcards. Our technicians not only helped Allegro keep that promise by ensuring the machine ran smoothly, but also showed the company how to offer additional revenue generating-opportunities such as variable data printing (VDP), automated finishing and more.