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The IDC MarketScape recognizes
Ricoh as a 2020 Worldwide Print Transformation Leader

"Ricoh is now in a strong position to drive transformation in areas both inside and outside the business of printing."

IDC MarketScape

At the beginning of 2020, we were thrilled that the IDC MarketScape recognized Ricoh as a worldwide security solutions and services leader.1 Since then, our cloud and IT teams have been busy.

As the world changed overnight, our cybersecurity teams have been busy helping businesses adapt to the many security threats businesses face with the sudden and dramatic increase in remote workers.

We’ve also found ourselves helping organizations adapt to this new world of work. It’s a world where data, documents, and information must be shared between remote workforces, those who need to be in offices, shops, warehouses, or manufacturing plant floors.

For years, we’ve built a digital services and solutions portfolio to address the workflow, security, collaboration, print needs, and more of just such a world.

In 2020, that world arrived suddenly.

Today, we’re glad to be helping organizations adapt. We’re also thrilled to be recognized by the IDC MarketScape as a worldwide print transformation leader. 2

What IDC MarketScape said about Ricoh

We invite you to download the IDC MarketScape excerpt and review it for yourself. It shares a lot of detail regarding our efforts to help organizations adapt and make a digital transformation to meet the needs of today’s work environment.

IDC bubble chart of print transformation vendors

Here are a few excerpts:

  • “Customers consistently recognize Ricoh for providing top-level service performance, both in terms of breadth and depth of its service portfolio…”
  • “Ricoh should also be considered by customers looking for a vendor they can trust with critical business processes and infrastructure — in terms of both security and results.
  • “Specifically, Ricoh is focused on developing solutions and services to streamline business processes and help organizations with digitization and workflow automation.”
  • “Ricoh is in a strong position to support customer needs as the market continues to march toward a blending of print and IT.”
  • “This combination of strength in print, IT services, and content-centric workflow puts Ricoh in a unique position to help organizations with the tough challenges associated with digital transformation.”

The IDC MarketScape also noted how we are “fully adopting a customer-centric approach” that will enable us to address critical factors affecting the digital workplace, including:

  • “Changes in society, markets, and customers”
  • “Migration from paper to electronic data in the document market”
  • “Disappearing borders of when and where work happens”
  • “Automating routine tasks to accommodate a reduced labor force and shift to creative work”

What was IDC MarketScape Vendor Inclusion Criteria?

The following were the requirements for companies to be included as part of IDC MarketScape’s analysis:

  • “Print must be core to the hardcopy vendor's business, but the vendor must also demonstrate nonprint-related capabilities and strategies.”
  • “Nonprint initiatives must aim to address customers' evolving needs across multiple vectors within the office of the future and can include but aren't limited to digital signage, IT services, information management, workflow automation, security, and other solutions crucial to driving digital transformation.”

See what makes us...

A 2020 Worldwide Print Transformation Leader

Download the excerpt and you’ll also see

Beyond the analysis and review of Ricoh’s digital services beyond print, the IDC MarketScape also provides:

  • Sound advice for technology buyers
  • Factors that define a strong vendor offering
  • Success factors for a digital transformation
 

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1IDC Marketscape. “IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2019–2020 Vendor Assessment,” US44811119, December 2019.
2IDC Marketscape. “IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment,” US45354420, August 2020.