Ricoh Canada
Gradient white Professional man in blue polo on tablet

Simplify fleet management

Automatically get the critical information you need including usage, service and supply needs, meter reads, power consumption and more - to control costs, expedite repairs, encourage greener behaviors and initiate smarter device reconfigurations.

Enroll in @Remote

Maintain and monitor your Ricoh devices proactively

The moment your multifunction printers (MFPs) and laser printers stop working, information stops flowing - and your productivity suffers. Learn more about your fleet, so you can make informed decisions and keep your business running without costly interruptions.

View Brochure

Available in two configurations for any business size, RICOH @Remote:

  • Enables automated meter reads, helping you reduce errors and get more accurate billing and chargebacks.

  • Monitors your device activity and generates reports to identify problem areas and solutions.

  • Provides information on how your devices are being used, helping you make right sizing and environmental decisions.

  • Notifies you when it's time to reorder supplies.

  • Sends automated maintenance alerts to your service provider to speed up repairs.



@Remote Embedded

This small-fleet maintenance option takes advantage of the functionality already in place on your networked Ricoh devices. Use built-in @Remote software on compatible MFPs and laser printers to automate many tasks, so you can focus on your core business responsibilities. 

View all products that include @Remote

    Office employees using printer.

    @Remote Office

    Free up your IT resources and reduce fleet operating costs using a single, scalable, thin-server type network appliance. Manage up to 100 Ricoh devices and monitor up to 500 third-party devices.

    Three men discussing using a tablet device.

    Learn more about the new @Remote system

    Download the Reporting Portal Upgrade GuideDownload the Reporting Portal Customer Experience Guide

    1. **Note: The ability to deliver select @Remote services is in part dependent upon the service provider.
    2. **Dealer Customers: Please contact your authorized Ricoh Dealer to learn more about @Remote.