Ricoh named as a Leader in IDC MarketScape Worldwide Hardcopy Remanufacturing 2025 Vendor Assessment

MISSISSAUGA, ON, May 7, 2025 – Ricoh today announced it has been named as a Leader in the IDC MarketScape Worldwide Hardcopy Remanufacturing 2025 Vendor Assessment (doc #EUR153222025, March 2025).

The IDC MarketScape research evaluated hardcopy vendors that provide remanufactured devices and/or consumables to the worldwide marketplace. These products are manufactured according to the same set of standards as new equipment, with remanufacturing process primarily carried out across the Asia Pacific, Europe, Middle East and Africa (EMEA), and North America regions.

The IDC MarketScape report notes that, “Ricoh has a long history in remanufacturing capabilities.” Ricoh believes this highlights its long-standing investment and deep-rooted commitment to environmental sustainability.

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. The Capabilities score measures supplier product, go-to-market and business execution in the short-term. The Strategy score measures alignment of supplier strategies with customer requirements in a three-five-year timeframe. Supplier market share is represented by the size of the icons.

The report noted Ricoh was recognized for the following strengths: historical activities, future road map, robust office portfolio, production device offerings, global reach and direct customer contracts.

The assessment went on to note that, “Ricoh should be considered when a full range of toner devices are required, coupled together with industry software and solutions which perform the same regardless of whether the devices are remanufactured or new builds (as Ricoh can offer both sets for offices and other areas such as production).”

Katsunori Nakata, Executive Corporate Officer and President of RICOH Digital Products Unit, Ricoh Company, Ltd. said, “We believe this latest recognition from the IDC MarketScape not only validates our position as a leader in worldwide hardcopy remanufacturing, but also our long-standing commitment to sustainability, especially in reducing the environmental impact of our products throughout their entire lifecycle.

“By bringing technology and people together, we help organizations modernize their print infrastructure and accelerate digital transformation. At the same time, we remain committed to building a better, more sustainable future - exemplified by devices and consumables that are designed from the outset with refurbishment and remanufacturing in mind.”

Additionally, the IDC MarketScape report noted the increasing demand from technology buyers for the reuse of devices and consumables, as sustainability continues to be a top business priority. This is now part of the overall strategy and decision-making process with the focus of sustainability shifting from supporting general environmental issues to fulfilling the specific requirements of the circular economy.

The report also highlighted Ricoh’s long history in sustainability practices, noting, “The vendor first started to remanufacture its A3 monochrome MFP devices in 1997 before commencing toner remanufacturing in 2000. The remanufacturing developed from Ricoh's Comet Circle, a program first designed in 1994 to address the circular economy, and the zero-carbon society have been at the heart of Ricoh's operations ever since.”

For more information and to download an excerpt copy of the report, click here.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.