Bob Lamendola

Senior Vice President, Technology and Head of Digital Services Center Ricoh North America

Bob Lamendola was appointed to Senior Vice President, Technology and Head of Digital Services Center in June 2021. He is responsible for creating a clear strategy and identity for Ricoh’s Digital Services portfolio, unifying Service development and innovation to enable efficiency and agility, and aligning and prioritizing resources with a customer centric focus. Prior to this role, Lamendola served as Vice President, Infrastructure & Engineering Services, where he led the evolution and optimal utilization of our Services Delivery infrastructure, technology, processes, systems, and solutions. Additionally, Infrastructure and Engineering Services focused on providing technology leadership and escalation support across Ricoh’s Services portfolio, including IT Services and Service Delivery Innovations, to maximize customer value. Lamendola has led all aspects of Ricoh's IT Services infrastructure – from engineering and design to the daily operations of those environments. With Ricoh for more than 15 years, Lamendola has held numerous leadership roles within the IT Services organization including management of the Managed Hosting, Application Development, and ITS Infrastructure and Support teams. Previously, Lamendola served as the Vice President, Information Technology, at an international semiconductor manufacturer. Lamendola holds a Bachelor of Science degree in Computer and Information Science from Bloomsburg University.