Ricoh Canada
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Simplify fleet management

Automatically get the critical information you need including usage, service and supply needs, meter reads, power consumption and more - to control costs, expedite repairs, encourage greener behaviors and initiate smarter device reconfigurations.

Enroll in @Remote

Maintain and monitor your Ricoh devices proactively

The moment your multifunction printers (MFPs) and laser printers stop working, information stops flowing - and your productivity suffers. Learn more about your fleet, so you can make informed decisions and keep your business running without costly interruptions.

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RICOH @Remote

  • Enables automated meter reads, helping you reduce errors and get more accurate billing and chargebacks.

  • Monitors your device activity and generates reports to identify problem areas and solutions.

  • Provides information on how your devices are being used, helping you make right sizing and environmental decisions.

  • Notifies you when it's time to reorder supplies.

  • Sends automated maintenance alerts to your service provider to speed up repairs.

Available in two configurations for any business size.

@Remote Embedded

This small-fleet maintenance option takes advantage of the functionality already in place on your networked Ricoh devices. Use built-in @Remote software on compatible MFPs and laser printers to automate many tasks, so you can focus on your core business responsibilities. 

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    @Remote Office

    Free up your IT resources and reduce fleet operating costs using a single, scalable, thin-server type network appliance. Manage up to 100 Ricoh devices and monitor up to 500 third-party devices.

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    1. **Note: The ability to deliver select @Remote services is in part dependent upon the service provider.
    2. **Dealer Customers: Please contact your authorized Ricoh Dealer to learn more about @Remote.