Additionally, there was no on-site commercial printing since Clemson had disbanded their on-site print shop years ago. Professors, staff and students were forced to outsource higher-end digital printing to commercial printers throughout the state without fixed cost controls.
Furthermore, rising costs and a lack of a single purchasing process put Clemson’s decentralized campus printing infrastructure in the spotlight. Each department purchased its printing equipment under a general framework set by the administration — resulting in an unknown number of devices throughout campus with varying model numbers. There was also little campus-wide tracking of print costs, volumes and usage. It was time to identify new revenue streams and reduce costs in all three areas — mail service, production print and the campus printing environment.