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Toner Bottle and Cartridge Return Program

Reduce your carbon footprint and set a good example in your workplace. 

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Toner Bottle and Cartridge Recycling

 

Toner Bottle and Cartridge Recycling

Ricoh Canada’s commitment to Environmental Sustainability also extends to recycling used Ricoh toner bottles and cartridges.

We encourage our customers to participate in toner cartridge recycling by providing a range of options to assist you in returning your empty consumables – free of charge. These options are:

Prepaid Canada Post Label: For Small Amounts of Recyclables (1-2 toner cartridges / bottles per week)

Place the empty Toner Bottles or cartridges in the box that the full replacement toner bottles or cartridges came in. Wait until the box is full to send it - please don't send partially empty boxes. Then simply download the postage paid label and affix it to the box of empty toner consumables. Hand the box to your Canada Post carrier or drop it off at the Post Office with your regular mail.

Affixing the shipping label for your return:

  • The shipping label must be visible and affixed flat and wrinkle-free to the largest side of the item. It must not wrap around edges of the item or be applied in any manner that makes it difficult to scan the bar code. For more examples, visit canadapost.ca/shippinglabels.
  • For items smaller than the shipping label, wrapping the label around the edges is acceptable as long as both the barcode and address section are applied flat and do not wrap.
  • Avoid placing the label over a seam or box closure.
  • Do not cover the label with strapping or reflective material such as tape.

Important shipping instructions:

Please do not photocopy this label - it has a unique barcode attached to it and is good for only one parcel return item. If you require a second label, simply click "generate label" again for a new label.

It is also important that you enter your company name and address on the return label so that we can track your returns for any sustainability reporting requirements your organization may have.

If you are located in Atlantic Canada, Quebec or Ontario, Select EAST in the drop down below.

If you are located in Manitoba, Saskatchewan, Alberta, NWT, Nunavut or the Yukon, Select WEST in the drop down below.

*NEW! If you are located in BC, select BC in the drop down below.

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Prepaid Purolator Label:

Please note the following important change to our toner return program:
We have simplified our return capabilities, allowing our customers to return Ricoh toner bottles and containers using their own carton boxes, to help reduce CO2 impact and support our green initiatives. Not only does this program save our customers time and money, it helps the environment even more! By reusing/repurposing a carton box available at the customer site, our new program eliminates the use of new box materials, recycles the carton in the process, and eliminates the need to send out new carton boxes.

For Larger Amount of Recyclables

If your company produces a higher than average volume of used Ricoh consumables, we encourage you to reuse one of your own empty boxes for returns.

Once this box is filled, simply fill out the On-Line Courier Label below, print label, affix it to the toner box and call Purolator to pick up your batch of used consumables.

The destination information has been pre-populated for your convenience. When you are ready to ship, print the courier label, affix it to your box and call 1 888 744 7123 for prepaid courier pickup.

Please do not photocopy this label - it has a unique barcode attached to it and is good for only one parcel return item. If you require a second label, simply click "generate label" again for a new label.

30 Characters max

Please enter numerical value only.


Estimated weight of a full Toner Return Box of empties = 7 lbs.

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For Very Larger Amount of Recyclables

If your company produces an extremely high volume of used consumables, Ricoh can provide your company with a Gaylord shipping container should space permit.

  • Gaylords are the size of a standard shipping pallet: 48" x 40” x 36”.
  • You can receive a container by calling or emailing our Supplies department and asking for a Gaylord Container (product code: Empty Box).
    Ricoh Canada Supply Desk:
    Email: canadasupplies@ricoh.ca
    Toll free: 1-800-267-9469
 
  • Once this container is filled, download the attached Bill of Lading, affix it to the container and call Purolator Freight for pick up: 1 888 302.8819
  • To download the shipping container label for Manitoba, Saskatchewan, Alberta, NWT, Nunavut or the Yukon, click here.
  • *New! To download the shipping container label for BC, click here.
  • To download the shipping container label for Atlantic Canada, Quebec or Ontario, click here.
 

Thank you for recycling!