Ricoh Canada launches Ricoh IT Services

Apr 16, 2019


Ricoh Canada completes rebrand of Graycon IT to launch Ricoh IT Services.

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TORONTO, April 16, 2019 /CNW/ - Ricoh Canada Inc. announces the national launch of Ricoh IT Services in completion of the rebranding and expansion of Graycon IT.  The transition from Graycon IT to Ricoh marks Ricoh's strategic commitment towards expanding its Services portfolio.

Ricoh IT Services specializes in the design, implementation, security and support of infrastructure, cloud and networking systems. It builds on Ricoh Canada's focus towards Empowering Digital Workplaces in serving Insightful IT.

Ricoh's global history of innovation combined with an appreciation for local insight enables Ricoh IT Services to help organizations stay competitive, compliant and secure through the delivery of customized solutions. Supported by a network of certified and trained IT Services professionals, Ricoh IT Services also supports the growth of its customers through enhanced customer service, and productivity.

"The completion of the rebrand allows us to present a national unified brand and a seamless customer centric experience that Ricoh is known for," said Eric Fletcher, Vice President Marketing, Ricoh Canada Inc. "We look forward towards working with our small and medium-sized customers to maximize our combined capabilities in the delivery of Managed IT Services."

Existing Graycon IT customers will continue to receive the outstanding level of service they have always enjoyed but with the added benefit of having full access to Ricoh Canada's expertise, customer service and technical support network. This access will help customers explore Ricoh's expansive portfolio from Print Management and Audio Visual products to Analytics.

| About Ricoh |

Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimize business performance.

Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2024, Ricoh Group had worldwide sales of 2,348 billion yen (approx. 15.5 billion USD).

It is Ricoh’s mission and vision to empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.

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