Case Study: ESP

Organizing a move and upgrading an IT infrastructure.

About ESP

Since their inception in 1988, ESP manufactures premium energy intelligence and power protection solutions to help businesses lower service costs and improve the reliability and profitability of critical equipment. From the Hubble Space Telescope to the Dallas Cowboys’ stadium, industry leaders have relied on ESP’s patented technology to reduce downtime, manage services and enhance the operations of their business.

"Ricoh mapped out and delivered an excellent solution that enabled us to make a seamless move to our new headquarters with the IT infrastructure and support we needed to allow us to continue to rapidly expand our business."

Dave Perrotta

VP, Business Manager




We developed a multi-phase strategy to upgrade their IT infrastructure, addressing everything from how they answered calls to how they managed their network: 
Phase One

Upgrade the company’s existing analog phone system to a robust Voice over Internet Protocol (VoIP) solution. 

Phase Two

Design, build and install the new facility’s IT infrastructure, which included state-of-the-art A/V equipment, plus relocate any devices that weren’t going to be replaced. 

Phase Three

Design and implement a virtualized network environment and disaster recovery solution. 

Phase Four

Outsource IT management to Ricoh.


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