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IT Support & Solutions

Discover predictable, reliable, secure IT management. 

Make IT management more reliable 

From full IT Outsourcing, to Technical Project Delivery, or IT Support On Call; Graycon Group: A Division of Ricoh Canada Inc., can help you:

  • Significantly Decrease IT Costs
  • Optimized IT Aligned to Business Goals
  • Enhance IT Security & Reduce Risk
  • Increase Workforce Effectiveness
  • Reduce Staffing Costs and Issues
  • Manage IT to a Real Plan
  • Make Navigating Change Easy 
We cover all critical areas of technology needed by businesses and we staff each area with certified and experienced expertise to Architect, Implement, Optimize, Manage and Support each technology.





Enjoy Stress Free IT

Graycon can deliver the freedom to get you back to your business.


Transforming traditional, ineffective, costly and low value IT into highly coordinated, on-demand, business value driven operations is Graycon's forte.

Graycon Group: A Division of Ricoh Canada Inc., is an award winning Information Technology (IT) consulting firm that specializes in the design, implementation, security and support of all IT infrastructure, cloud and networking systems. We assist clients in achieving their business goals through the development and execution of business aligned IT solutions.

  • 27 years in business
  • Coast to coast support
  • Award winning solutions in field
  • Award winning culture
  • 100% service delivery team
  • Karma & community focused
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Get IT as a Service

IT as a Service is purpose built to deliver tangible business value.


IT as a Service (ITaaS) is a systemic approach to ensuring that IT is delivering precisely what you need when you need it. ITaaS expertly weaves together the needed elements of technology into a unified IT solution that is tailored to enable optimal business outcomes at minimal cost.


Find what best suits your needs:


Basic: Essential services to keep your critical systems monitored and maintained.


Complete: An all-inclusive service that operates and maintains your entire IT infrastructure.


Advanced: Comprehensive monitoring and maintenance of your IT Infrastructure, and unlimited Service Desk support.


Navigate the Cloud 

Cloud can enhance and enable your IT environment.

Whether it's pure, hybrid or private cloud, Graycon cuts through the hype to help you assess and realize the full value of the right cloud solutions.

“We are dedicated to building a nation of skaters, both recreationally and competitively. With a registered membership of more than 180,000 people, we need to stay sharp at Skate Canada and that means having the right tools and information accessible to our staff anytime, anywhere. Graycon Group’s cloud solutions helped us with that goal and their cost-friendly subscription pricing model was a perfect fit for our organization.” Dan Thompson, CEO, Skate Canada. 
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See more on our solutions

  • The Eco-Friendly Side of Cloud

    Implement practices that are both good for the environment and good for business.                                                      

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  • Experts in Electronic Discovery

    We specialize in providing secure, cloud-based legal document management solutions.                                                      

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  • Managed IT Services

    Transforming traditional, ineffective, costly and low value IT into highly coordinated, on-demand, business value driven operations is Graycon's forte.

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