The single Platform for Smart Process Appreciations
About Device Manager NX Enterprise printer management software
Ricoh Device Manager NX Enterprise print management software simplifies printer driver management and updates across your fleet and empowers users to install their own printers, reducing service calls and decreasing your print management costs.
Automate your remote device management functions, such as batch configuration and device monitoring, and get pre-formatted reports containing fleet-wide data
Printer monitoring and management and printer management for a virtually unlimited numbers of devices in any region, even in multi-server installations
Centralize printer management capabilities with Device Manager NX Enterprise, which builds upon the Pro feature set and gives you more advanced tools, such as interactive dashboards, access to modify over 20 Service Programs, Oracle Database Server support, and the ability to set supervisor passwords
Offer basic print driver distribution through the Device Manager NX Enterprise or by using the compatible Device Manager NX Advanced Driver Distribution License option to offer an even easier user experience to access the required printer drivers
Enable printers and multifunction devices to communicate directly with service providers so issues can be addressed quickly and proactively - using the Ricoh @Remote Connector NX option
Major Applications
A centralized printer management solution that lets you manage large, multi-server print fleets from a central location
Maximize fleet performance by addressing service issues and supply levels before they cause downtime
Perform remote fleet updates, driver installation, configuration and reducing maintenance costs from any location
Using Device Manager NX Enterprise printer management software
Manage remote administration/configuration of devices anywhere using a web browser
Access real-time device status (based on the programmed polling cycle) from your tablet or laptop and even some smartphones, so you'll always know what's happening from wherever you are
Collect detailed meter data, even distinguishing between color vs. black & white counters, for Ricoh and other manufacturers' devices — including local USB-connected devices*
Keep configured devices in alignment with company standards using the Audit function
Install, manage and detect Ricoh embedded applications on your print devices
‘Clone' settings from one device to similar devices using templates
Map printers and MFPs onto a floor plan; colored icons give you a visual device status
Learn about fleet usage data from an environmental point of view with Ecology Reports
Access four different dashboards for overviews of devices, status, printer usage, and environmental stats, plus additional focused information for each — such as "usage by color" or "average job size"
Expedite searches using custom filters and group lists to quickly navigate to a specific device and its properties
Customize and package Ricoh printer drivers with compatible Printer Driver Packager NX, a free downloadable tool that lets you work with multiple Ricoh drivers at once
Make working with driver packages easier for you and your users with the Device Manager NX Advanced Driver Distribution License option; users can download driver packages directly from Device Manager NX
*Utilizing technology from FM Audit
Using the Ricoh @Remote Connector NX option
Ricoh @Remote Connector NX collects and makes device meters available to your Service Provider on a pre-defined schedule
To keep your fleet performing, your Service Provider can also schedule remote firmware updates through the Connector
The Connector can communicate critical and soon-to-be critical service alerts, as well as notifications of low consumables levels directly to your Service Provider Organizations with very large numbers of print devices
About Device Manager NX Enterprise printer management software
Ricoh Device Manager NX Enterprise print management software simplifies printer driver management and updates across your fleet and empowers users to install their own printers, reducing service calls and decreasing your print management costs.
Automate your remote device management functions, such as batch configuration and device monitoring, and get pre-formatted reports containing fleet-wide data
Printer monitoring and management and printer management for a virtually unlimited numbers of devices in any region, even in multi-server installations
Centralize printer management capabilities with Device Manager NX Enterprise, which builds upon the Pro feature set and gives you more advanced tools, such as interactive dashboards, access to modify over 20 Service Programs, Oracle Database Server support, and the ability to set supervisor passwords
Offer basic print driver distribution through the Device Manager NX Enterprise or by using the compatible Device Manager NX Advanced Driver Distribution License option to offer an even easier user experience to access the required printer drivers
Enable printers and multifunction devices to communicate directly with service providers so issues can be addressed quickly and proactively - using the Ricoh @Remote Connector NX option
Major Applications
A centralized printer management solution that lets you manage large, multi-server print fleets from a central location
Maximize fleet performance by addressing service issues and supply levels before they cause downtime
Perform remote fleet updates, driver installation, configuration and reducing maintenance costs from any location
Using the Ricoh @Remote Connector NX option
Ricoh @Remote Connector NX collects and makes device meters available to your Service Provider on a pre-defined schedule
To keep your fleet performing, your Service Provider can also schedule remote firmware updates through the Connector
The Connector can communicate critical and soon-to-be critical service alerts, as well as notifications of low consumables levels directly to your Service Provider Organizations with very large numbers of print devices
Implementing this Solution
Support multiple servers reporting into a central core server, even if servers are located in different geographic regions
Edit address books via batch operation; monitor registered devices to maintain user info
Discover and group networked devices automatically by host name, IP address, and vendor model
Support authentication against external LDAP or Kerberos databases
Install on a Windows server to monitor Windows environments
Remotely access advanced Service Program settings
Benefits
Get accurate and timely printer monitoring with status updates and reports for your entire fleet, regardless of manufacturer
Automate alerts for consumables so printer supplies can be replaced before they run out
Learn about potential issues before they cause downtime with enhanced error polling
Reduce your administrative burden and shorten response times with real-time notifications and email alerts about service events
Eliminate the need to combine regional data by hand with automatically generated print usage reports