Because of an outdated device fleet, printing costs and energy consumption were higher than what Denver, Co-based Regis University wanted. After responding to the school’s RFP, we developed a print management strategy that included upgrading their equipment and taking over management of their print, copy and mail center. Based on our ideas for cost control and our strength with managed document services (MDS), Regis felt we were the right partner for them.
After we performed a two-day analysis of their print center operations and a full accounting and mapping of devices, we discovered a fleet of thousands, consisting of more than 100 different models. The discovery surprised the school’s staff, who didn't realize the sheer volume and mix of devices they had.
With the groundwork complete, the next step was to begin the actual equipment upgrade. For many staff members, the change was not a welcome one. In fact, some were so afraid of losing their inkjet printers that they even ran some Ricoh reps out of their offices.