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Coronavirus (COVID-19) Update


July 16, 2020 

Over the past few months, we have witnessed the collective efforts of all Canadians towards overcoming the impact of the COVID-19 pandemic. These efforts have significantly contributed towards the progress that we are starting to see across the various regions in Canada.


We understand that each region across Canada has been impacted differently by COVID-19 and this has affected each province’s approach to their reopening strategies. Over the coming weeks and months, the Canadian COVID-19 task force will focus on reopening Ricoh locations across the country on a regional basis.


The reopening strategies for each Ricoh region will be implemented in alignment with provincial standards and recommendations from Health Canada. Our reopening plans will occur in consultation with each region and line of business so that we understand the needs of our employees and customers. The health and safety of all parties remains our top priority.


Ricoh locations in British Columbia (BC) have reopened in support of the British Columbia Government Restart Plan. Ricoh demo showrooms in BC are scheduled to reopen as of July 20, 2020. Protocols for reopening are strictly followed as standard.


Reopening plans for Alberta, Saskatchewan , the Atlantic region (Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland and Labrador), Quebec and Ontario will follow thereafter in accordance with provincial reopening strategies. We will continue to actively monitor the pandemic to determine the timing and reopening of Ricoh locations for each of these provinces, respectively.

As we engage in regional re-openings across the country, the following measures will be implemented at all our locations:

  • Screening and entrance requirements for all Ricoh employees
  • New visitor protocols, including for Ricoh demo spaces
  • New office and meeting room capacity definitions
  • Desk and meeting space reconfiguration
  • Physical spacing for desk and other workspaces
  • Clear protocols about shared spaces
  • Increased availability of PPE, including masks, hand sanitizer and disinfectant wipes

For additional support, please refer to our Planning for a Safe Return to the office Checklist.

We recommend that all our customers continue to practice safe hygiene measures in handling and maintaining their Ricoh equipment.

Ricoh remains committed to providing the high-quality technology and. We encourage you to visit or for the most up-to-date information. 


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From all of us at Ricoh,

Mike Fast
President & CEO, Ricoh Canada

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