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Consistent local support with robust nationwide coverage.
Organizations today face a variety of challenges today when it comes to IT and network support. Although not all organizations have internal IT departments, technology support is required in real-time and on-demand no matter the size of your operation.
Large enterprises typically have larger IT shops, but they may not be evenly distributed across your organization. Mid-size companies may have multiple locations with limited IT resources which increases the risk of inconsistency in support, software deployment, local network server or desktop configurations and end-user issue resolution. Addressing these problems in the small enterprise can be costly and creates downtime waiting for small localized providers to respond to your operational needs.
Ricoh Network Support Services offers a unique, cost-effective solution for every enterprise size from small to large organizations. With our combination of localized resource allocation, national infrastructure and coverage, plus proven IT expertise, and a portfolio of remote and on-site services; we can help you add IT capacity and capabilities on short notice when covered by one of Ricoh’s Support Plans. Business & IT managers can outsource time-consuming tasks, and maintain a higher level of consistency across the organization.
- Remote site/branch office support. We partner with nationwide service providers, so access to highly skilled IT experts can deliver reliable support at every one of your locations and minimize your coverage costs.
- Desktop/server support. Allow our IT specialists to provide high-quality desktop and server support (including configuration and administration) for a single server up to an entire location or even a region.
- Project fulfillment. To help keep your IT initiatives on time and on budget, or to backfill your limitations in skilled staff, let Ricoh certified engineers assist with your technology migration and implementation.
Network Services Support Options
Additional services and support information is available on our USA parent company website at: www.ricoh-usa.com/rbs/whatweoffer/responsive.asp. |
