MAXIMIZE YOUR UPTIME | INCREASE PRODUCTIVITY | TAKE CONTROL OF COSTS
As your partner, Ricoh offers single-vendor accountability for network support, hardware provisioning, supply management and maintenance (desktops, servers, laptops, switches & routers) up to and including non-Ricoh printer maintenance and support. We offer printer services and contracts - including break-fix support and toner replacement - for almost any brand of laser printer.
As part of Ricoh’s total network support, we offer competitive service offerings in partnership with leading IT solution providers: Network assessment, design and upgrade ~ security consulting and firewall management ~ remote network and server monitoring ~ remote system administration, maintenance and repair ~ desktop support and helpdesk services ~ complete IT outsourcing for the small to medium enterprise. More than just a value add, Ricoh Network Services provides our clients more possibilities to improve their productivity, maintain compliance, and grow their infrastructure.
Ricoh Americas Corporation employs redundant call centers to ensure quality of service and accessibility to our specialists at two centers in the U.S. (Atlanta, GA and Melbourne, FL) with full disaster recovery capabilities.
Our Managed Services Operation Centre hosts Ricoh’s capabilities to deliver instant technician notification and problem alert via wireless technologies through an integrated communications and remote troubleshooting process. Highly qualified technology specialists work with you every step of the way, including direct dispatch of on-site IT resources to locally resolve issues as they arise.
Contact a Network Services Representative |
