• Support

    • Knowledge Base

      Ricoh's Technology Solution Center Provides answers to frequently asked questions about Ricoh Products. This area will also allow you to send email to Ricoh regarding product operation and software support.

      Knowledge Base

      MYRICOH.CA - Web Self Service

      At Ricoh Canada, we continue to make enhancements to better meet the business needs of our customers and improve the customer experience. The new MYRICOH.CA portal provides our customers with direct access to view a wealth of information surrounding their Ricoh account.

      Learn More

      Document Management

      (RDM) is an all-in-one digital off-site print service that manages the complete life cycle of a Web-enabled published document. We create a seamless interface between your network and ours for 24/7 on-demand ordering, editing and printing. High volume offset printing or Web printing jobs are outsourced, saving you time and money and preventing workflow bottlenecks.

      Document Management

      Technical Support

      Ricoh Canada is committed to addressing any issues that you may encounter with our products, solutions and services. Search and contact all of Ricoh's technical help and information sources.

      Contact Ricoh

      Customer Satisfaction

      Customer satisfaction is our number one priority at Ricoh.We utilize a nationwide network of dealer partners and a Ricoh sales force to support the marketing of our full product line. Hundreds of Ricoh-trained technicians respond promptly to customer calls nationwide. Help desks are in place to address your application and software issues, and supplies are conveniently ordered by phone or on-line. Customers with mission-critical applications are offered premium service options to ensure uninterrupted workflow and productivity.

      Customer Satisfaction Survey

      Network Services

      With Ricoh, you are always dealing with an integrated team. From the analysts and solution engineers who assess your initial requirements to the service and operations teams that provide day-to-day support. Network Services provides customers with access to industry-certified IT engineers that provide expert network monitoring, remote maintenance, IT asset maintenance with break-fix services 24x7.

      Network Services

      Ricoh Training

      Ricoh offers a variety of useful resources to aid you in utilizing your Ricoh device to it’s full capability.

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      • Developer Support

        Unprecedented level of development tools, resources, sample code and support for commercial developers.