FOR IMMEDIATE RELEASE
Ricoh Web Site : www.ricoh-usa.com Contact : RICOH RANKS NUMBER ONE IN U.S. COPIER MARKET West Caldwell, N.J., April 13, 2011 — Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced that according to Gartner's latest market share database it has been ranked number one for the fourth consecutive year in the combined black and white and color copier segment, earning a 21.5 percent share of the total market for multi-function products (MFPs). Ricoh also finished first for the eighth straight year in the color copier market with a 22.1 percent stake. For the black and white copier category, it finished a close second with a 21.2 percent market share. These percentages are calculated using total market share, which includes dealer, direct and retail products (Quarterly Statistics: Printers, Copiers and MFPs, United States: Database, SJ Chae, Amrita Choudhury, Lai-
ling Lam, Yulan Li-16 February 2011). "Ricoh Americas Corporation is proud of our continued leadership position in the combined black and white and color copier market in the U.S.," said Shun Sato, Senior Vice President, Marketing, Ricoh Americas Corporation. "Our robust product offerings
along with our industry-leading Managed Document Services approach provide our customers with the best solutions to help them meet their goals." Ricoh offers a full range of digital imaging products suited for any workgroup environment from SMB to Enterprise, including color and black and white multifunctional copiers, printers, facsimile systems, scanners, digital duplicators, wide format copiers and digital cameras. Ricoh is also a leading provider of advanced document management solutions and services, specifically Ricoh's Managed Document Services (MDS) program, which focuses on total cost of ownership, business process improvement, security and compliance, and environmental sustainability. Further information on Ricoh's products and solutions can be found at www.ricoh- usa.com. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion. Ricoh's fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America. Information about Ricoh's complete range of offerings can be found at www.ricoh-usa.com.
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